27th
July
2010
Leading car hire company Enterprise Rent-A-Car has announced the successful renewal of its existing speech recognition contract.
The UK leader in providing business, personal and replacement car hire, Enterprise will continue to utilise the speech-enabled locator service from Eckoh, EckohLOCATE.
Using the specialist speech recognition software, customers with Enterprise can announce the name of any town and the EckohLOCATE will identify the closest Enterprise rental branch to within five miles of that destination. It will also offer the ability to connect directly to that branch, while providing opening hours, address and contact information.
Operating since 1994 in the UK, Enterprise currently employs over […]
posted in Car Rental |
27th
July
2010
Heathrow’s Terminal 5 will see the introduction of the latest state-of-the-art innovation in touch-screen technology.
Fresh from the recent release of the similarly innovative iPhone App, the touch-screen debut comes from the leading European car rental organisation, Europcar. The new interactive technology is the first of its kind for any car hire company anywhere in the world, and shows Europcar’s continued commitment to enhancing the customer experience.
From the start of next month, travellers who arrive at Heathrow’s iconic T5 will be able to utilise the new 30 inch screens which run on the Microsoft Surface platform. The screens are especially built-in to a […]
posted in Car Rental |
27th
July
2010
Continental Airlines has announced that it is currently testing an automated self-boarding system at one of its gates at Houston Intercontinental Airport. Although self-boarding gates are not a new thing for many of the world’s airlines, the Continental experiment is the first in the US.
The airline has not released a great deal of information about the experiment, but all passengers now have to do when they are barding their plane, is to swipe their boarding pass through and electronic reader. Once this is done a turnstile or set of doors will open and the customer can cross the jet-bridge and […]
posted in Car Rental |
27th
July
2010
The ongoing row between British Airways and cabin crew union Unite over travel privileges may now end up in the courts. Unite is claiming that BA is in breach of legislation on European Human Rights. If the fight does enter the courts, Unite will also claim that BA did not follow the correct disciplinary procedures when removing travel perks.
In a statement, BA said that it would defend the fact that it had always acted in accordance with the rules, and that it totally rejected the union’s claims. The ongoing battle follows BA’s cabin crew voting to reject the airlines latest […]
posted in Car Rental |
27th
July
2010
Over the next few months, Europcar customers visiting outlets of the car hire specialist throughout the UK and Europe, will be able to use the new Microsoft Surface system to plan their onward journeys. Surface consists of a touch-screen 30-inch monitor incorporated into an interactive table. Europcar has developed specialist software to run on the […]
posted in Car Rental |