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The Dollar Thrifty Group has unveiled its 12th ‘Customer-Choice’ destination, this time at the San Jose International Airport.
The announcement continues the group’s expansion with further plans to add up to 10 additional locations by the end of this year.
San Jose marks the 12th operation for the group, which sees it deliver efficient, customer-friendly efficient service, and comes at a time when it is being wooed by larger rivals Hertz and Avis, who are embroiled in a protracted takeover battle.
The Customer Choice facility allows customers to book and collect their preferred size and class of vehicle on arrival at the airport […]

The Avis group has announced a new partnership with the US-based Indy Racing League.
The agreement will see the rental car leader become the official car rental company for both the Firestone Indy Lights and the IZOD IndyCar Series in a multi-year agreement.
Avis, which has been named the leading car hire company for customer loyalty for the past 11 consecutive years, will undertake and active role in the promotion of both of the highly followed racing competitions, through a range of direct email marketing campaigns, airport location displays and numerous other wide scale promotional activities. In addition, Avis will also launch […]

The Deepwater Horizon oil spill in the Gulf of Mexico has caused a number of hotels and travel agencies to offer their customers oil-free guarantees. One of the latest to join in with the promise of refunds to customers if their holiday is disrupted by beach closures is hotel giant Marriott.
In an effort to encourage holidaymakers to come to the Gulf Coast, the hotel chain has announced that they will offer full refunds to any customers who cancel their visits before they arrive, and 50 per cent off the room rate for every day that a beach next to one […]

Avis has announced the names of the six finalists who will be competing for the Avis Travel Agent Scholarship of Excellence. This year is the 14th in the scholarship’s history and according to the organisers it has also been the most competitive. The scholarship was set up to reward travel agents in Australia, who prove […]

Online travel agencies are voicing their concerns over the acquisition of airline flight information aggregators ITA Software by Google. ITA is a Massachusetts-based firm which was set up in 1996 by a group of MIT scientists. The firm provides data on airfares, flight times and ticket availability to the travel industry. In short, it is the bridge between the airlines and the customer facing travel agents.
Google said that it has acquired ITA in order to supply users of its search engine with an easier and more convenient tool with which to access information about flights and airfares. The internet giant […]